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| Tenants Handbook | |||
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| Rent Payments | ||
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Tenants can pay their rent online via allpay Internet Payments using the link below.
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| Rent Statements |
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Please login to OmniLedger at https://www.mytenancy.co.uk/ to view your rent statements. |
| Report a Fault |
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Please login to OmniLedger at https://www.mytenancy.co.uk/ to report a fault.
Contacts for emergency out of hours repairs are available here. |
| Update Household Profile |
 Download Tenants Household Update Form
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| Complaints |
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A Complaint is an expression of displeasure. New World Housing Association takes complaints from our tenants seriously. The Association is committed to providing good quality services and we believe that complaints are one of the indicators which help us to determine whether we are providing a quality service to our tenants. Tenants who wish to make a complaint should follow the procedure given in the tenants’ handbook and also the complaints information provided below. |
| Transfer Application |
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Download Transfer Application Form
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| Emergency Contacts |
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| News |
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| Handbook |
| NW Properties Map |
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| Tenants Web Survey |
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| Tenants Forum |
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