Residents
Emergency Contacts

To report an emergency repair out of hours please contact:
For gas and plumbing : One Stop Maintenance on : 01689 601611
For all other repairs : X Bild on : 07717 503422
Survey Results

Last year we sent out to residents our survey seeking residents views on all aspects of our service and looking for suggestions for ways we could improve in the coming years.

Some key results of the survey were :

How satisfied or dissatisfied are you with the overall service provided by New World ?
Satisfied – 66%
Dissatisfied – 7%
Neither 17%


How satisfied are you with your accommodation ?
Satisfied – 84%
Dissatisfied – 7%
Neither – 9%


How would you describe the condition of your property ?
Good – 83%
Poor – 2%
Neither – 15%


How satisfied are you with the way New World deals with repairs and maintenance ?
Satisfied 75%
Dissatisfied 16%
Neither 9%


How satisfied are you with the speed repairs are carried out ?
Good – 95%
Poor – 5%